{"id":4310,"date":"2020-12-03T18:59:05","date_gmt":"2020-12-03T18:59:05","guid":{"rendered":"https:\/\/rainandson.kinsta.cloud\/?page_id=4310"},"modified":"2022-05-10T07:01:28","modified_gmt":"2022-05-10T07:01:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.rainandson.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Shipping Information<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n

What shipping methods are available?<\/h4><\/i><\/div>

Products from Rain & Son are delivered via DHL, UPS or a similar Freight company. Shipping fee may be added to your order and the amount is dependent on where you live.<\/p>\n<\/div><\/div>

How long will it take to get my package?<\/h4><\/i><\/div>

We aim to send your products within 3-7 working days. All products are shipped on normal working days, Monday to Friday<\/p>\n<\/div><\/div>

What does shipping cost?<\/h4><\/i><\/div>

A shipping fee may be added to your order and the amount is dependent on where you live. You will see the amount in the check-out.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Do you ship internationally?<\/h4><\/i><\/div>

Yes but shipping fee and custom fees might be added to your order and the amount is dependent on where you live.<\/p>\n<\/div><\/div>

Is customs included in the shipping fee?<\/h4><\/i><\/div>

Custom fees are not included outside of EU. Please contact your local customs office for more information.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Payment Information<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n

What payment methods are accepted?<\/h4><\/i><\/div>

Payments can be made with Credit Cards.<\/p>\n<\/div><\/div>

Is VAT included in the price?<\/h4><\/i><\/div>

Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU. VAT is not included in our prices for customers outside of the EU. Orders to countries outside of EU, USA, Japan may be subject to local VAT, import duties and\/or taxes, which are levied once your package reaches your country.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

What additional fees can be charged if ordered outside of EU?<\/h4><\/i><\/div>